The internet has allowed people to keep in touch from anywhere on the planet - video calls, email and social media - all for little or no cost. You can shop online locally or around the world and grab a bargain.
It can be frustrating if technical problems stop you from connecting.
I can help you get back in touch.
I am happy to help you in your own home (in a COVID-safe manner) as well as by phone.
Over many years of helping people with computers, tablets and phones I have come to understand that the majority of the problems come from things that the designers expect users to 'just know' - such as switching between programs, closing pop-up windows and knowing which warning messages you can safely ignore.
I will not make assumptions about your level of knowledge, and will take time to explain what I am doing in simple terms, and help build your confidence using your device.
Setting up video calls
(Facetime, Zoom, WhatsApp, Skype etc)
Setting up broadband and WI-FI connections
Setting up new devices
(phones, tablets, laptops, desktops, printers etc)
Setting up accounts for online shopping, supermarket deliveries etc
Being safe online and keeping your devices secure
Troubleshooting any of the above and most other problems with computers, tablets, phones and internet connections
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