Strange error messages on your device? Locked out of your email? Computer slowing down or crashing ?
I can help. I have more than 40 years of experience working with computers and the internet.
I can repair or upgrade your computer. I can help you ensure you precious documents and photographs are safe. I can solve security problems and make sure your device is up to date and secure in the future.
I can help with printers/scanners. I can help move your data from old to new devices.
I am happy to help you in your own home (in a COVID-safe manner) as well as by phone.
Over many years of helping people with computers, tablets and phones I have come to understand that the majority of the problems come from things that the designers expect users to 'just know' - such as switching between programs, closing pop-up windows and knowing which warning messages you can safely ignore.
I will not make assumptions about your level of knowledge, and will take time to explain what I am doing in simple terms, and help build your confidence using your device.
Setting up video calls
(Facetime, Zoom, WhatsApp, Skype etc)
Setting up broadband and WI-FI connections
Setting up new devices
(phones, tablets, laptops, desktops, printers etc)
Setting up accounts for online shopping, supermarket deliveries etc
Being safe online and keeping your devices secure
Troubleshooting any of the above and most other problems with computers, tablets, phones and internet connections
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